LordoftheGrills.com (LOTG) is owned and operated by That Helpful Dad Industries, LLC. LOTG is an online retailer of all things related to BBQ grilling and outdoor living however we do not manufacture, stock, or ship any of these products you see on our site, nor do we store any of your personal payment information – instead we are an affiliate advertising partner of Amazon.com.
LOTG’s goal is to curate quality content from our affiliate partners so that you save time shopping and spend more time cooking and enjoying yourself.
All purchases you make via the LOTG site will be fulfilled and shipped by Amazon.com and it suppliers.
Table of Contents
- Your Personal Information – Customer Privacy
- Sales Tax
- Returns & Exchanges
- Amazon Prices
- Customer Service
I. Your Personal Information
At LOTG we take your privacy concerns very seriously. Because all customer payments, sales tax, shipping, refunds/exchanges, and purchase related information is completed by Amazon.com, LOTG does not collect or store your personal payment information as part of the payment process.
We DO collect some personal information (name, email address) IF you choose to join our email list. Please note that we partner with a trusted third party service (MailChimp) to send email alerts. If you sign up for our email alerts, the third party will have access to your email for the purposes of sending out correspondence pertaining to our website only, and has no authorization to use your email address for any purpose other than sending messages from us to you. If you sign up for these alerts and wish to unsubscribe later, you may use the unsubscribe link on the bottom of any email message we send, or you can contact us.
Because we do not manufacture, stock, or ship any of these products you see on our site, we do not collect or store any of your personal payment information. All purchases you make via the LOTG site will be processed by Amazon.com.
III. Sales Tax
Because all purchases are completed using the payment portals of our affiliate partners, LOTG does not calculate or collect sales tax. Amazon.com processes your payments will be responsible for any applicable sales tax for your transaction.
Because we do not manufacture, stock, or ship any of these products you see on our site, all purchases you make via the LOTG site will be fulfilled and shipped by Amazon.com and it’s suppliers.
V. Refunds, Returns & Exchanges
Because LOTG does not manufacture, stock, or ship any of these products you see on our site, and because we do not process your payments, we are unable to process refunds, returns, or exchanges. That said, please keep in mind that, because you are purchasing on Amazon, all the same consumer-friendly refund and exchange policies you enjoy from shopping on Amazon.com apply. Before making a purchase, we invite you to refer to the Refund, Returns, and Exchange policies of our affiliate partners so you can be confident in your decision. Here are links to our primary affiliate partners:
VI. Amazon Prices
The Prices shown on the LOTG site are automatically sync’d with Amazon multiple times per day and it is our every intention to showcase the most current price on Amazon.
In the interest of full transparency, we disclose the time of the most recent update on every product page – here is an example:
Because Amazon uses dynamic pricing it’s possible that certain items may have a slightly different price on LOTG vs Amazon and we encourage you to confirm the final price in your cart during the Amazon checkout process.
What’s the bottom line? Rest assured that, because you are completing the purchase process through Amazon, you’ll always get the most current Amazon price.
VII. Customer Service
At LOTG we know you have many options when it comes to online retailers and we appreciate the fact that you’ve chosen to partner with us for your BBQ grilling and outdoor living purchases – please note this message from our founder…
My team and I take our responsibility to you very seriously and work hard to exceed your expectations in what an online retailer can be. If you have questions, comments, or feedback about this site, our service, or what we can do to improve your shopping experience with us, I invite you to contact me personally. I’d love to hear from you.
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